DEFEND INSURANCE is a fast growing, international company operating in the field of automotive insurance. We are proud to have build experienced and diverse teams (with more than 20 nationalities) that oversee all major aspects of our business. Our long-term goal is to employ a team of enthusiastic and talented people, motivated to succeed. Our rapid growth necessitates agile problem-solving, and we embrace change fearlessly, valuing fresh ideas from everyone in our organization.

The Prague office serves as a hub for colleagues from around the globe, where English is our shared language.

If you are attracted to working in a multicultural environment where English is spoken on a daily basis, if you like administration as well as communication with clietns and providing customer service, then we have an exciting opportunity for you. We are seeking for a new member of our customer service team dealing with clients from the UK.


What will be your role?

  • Uploading claims related information into the database
  • Contacting clients in order to finalize opened claims
  • Liaising with repairers to finalize customer repairs
  • Investigation of all old open claims and appropriate action taken to close them
  • Answering telephones and taking messages when claims adjusters are not available

Why should you work for us?

  • We have a friendly environment here and we like to get together after work for good food and drink or even to play sports together.
  • We place immense importance on education and personal growth, which is why we provide on-site access to an educational coach, a comprehensive professional development plan, and a wide array of educational courses.
  • We take care of our employees; we provide them with benefits like:
  • 5 weeks' holiday and 4 personal days 
  • Multisport card
  • A meal and public transport allowance
  • A healthy breakfast every Wednesday, or a FreshPoint fridge with an employee 20% discount on products
  • Company events and much more...
  • Employment contract for an indefinite period
  • Place of work: Prague 4 – Chodov

You might be a perfect fit, if you:

  • Are fluent English
  • Speak any other language - it is a great advantage
  • Have good communication skills
  • Have investigative skills
  • Are able to use MS Office

Did we catch your interest? Don't hesitate and send us your resume along with a cover letter. We will be delighted to get back to you and schedule an online interview where we will have the opportunity to get to know each other better.