DEFEND INSURANCE is a dynamic international company operating in the field of automotive insurance.
We are proud we have built up experienced and efficient teams that manage all the major areas of our business, and our long term aim is to employ a team of enthusiastic and talented people, motivated to succeed.
We offer you the opportunity to join us as:


Would you like to work for an international company? Would you like to be a part of a team of great people? Do you like communicate with clients and phone calling is no problem for you? Do you have knowledge of Lithuanian language? If yes, this is a position for you.
Together with growth of our company we are looking for a new member of our Claims Adjusters team, who will responsible for claims handling in Lithuania. We are looking for positive and motivated person, who will complete our team. Fresh graduates are welcomed also, we will provide all the necessary trainings.


  • Complex claim handling.
  • Claim assessment, handling of the claim settlement process and closing the case.
  • Identification and verification of the scope of insurance coverage.
  • Communication with the client - 80% phone contact.
  • Cooperation with partners and repair services.
  • Coordinate cost estimates and invoices.
  • Resolving disputed claims and complaints.
  • Administration of received documents.
  • Submission of regular and ad hoc reports.


  • High school education
  • Lithuanian language on good level (written and spoken)
  • Other language i.e. English, Latvian, Slovak, Polish, Czech or others is a big advantage
  • Communication skills on very good level
  • Reliability, independence, positive attitude, patience, stress resistance,
  • Experience in clients service or insurance company is advantage


  • Opportunity to work in the international team
  • Career growth within company
  • Friendly environment of non-corporate company
  • Benefits: Multisport cards, 5 weeks of vacation, Sick days, Birthday vouchers, Employee liability insurance
  • Work place Prague 4 - Chodov
  • Full time contract
  • Start day – immediately or by agreement