Insurance Conclusion

DEFEND INSURANCE products can be purchased through an extensive network of our contractual partners (new and used car dealers, insurance brokers and leasing companies), usually when purchasing your car. We therefore advise you to speak to your dealer about DEFEND insurance products when buying a vehicle.

In case your dealer does not offer DEFEND INSURANCE products, please contact us by e-mail or by phone at +421 2222 11 702 and if your vehicle meets the conditions of insurance entry, it will be possible for us to arrange it.

Basic information

For vehicles still under manufacturer’s warranty:

  • When can the insurance be concluded?
    • The insurance can be concluded during the manufacturer's warranty.
    • The warranty begins at the expiration of the manufacturer warranty.
    • If the warranty is conluded without any connection with the purchase of the vehicle and on the date of concluding the insurance policy there are less than 60 days remaining in the original manufacturer’s warranty period, the insurer shall not be liable for any insured event arising as a result of a breakdown which occurs within 60 days following the date of concluding the insurance policy.
  • How can the insurance be concluded?
    • Insurance can be concluded through an extensive network of our contractual partners (new and used car dealers, insurance brokers etc.), usually when purchasing your car.
    • Insurance can be also concluded by phone and then by e-mail.  
  • What information and documents do we need to conclude it?
    • A copy of vehicle registration certificate and a sales contract or invoice.

For used vehicles:

  • When can the insurance be concluded?
    • Insurance can be concluded on the day of purchase.
    • The guarantee begins on the day following the conclusion of the insurance contract.
  • How can it be concluded?
    • Insurance can be concluded through an extensive network of our contractual partners (new and used car dealers, insurance brokers etc.), usually when purchasing your car.
    • Insurance can be also concluded by phone and then by e-mail.  
  • What information and documents do we need to conclude it?
    • A copy of vehicle registration certificate and a sales contract or invoice.

  • When can the insurance be concluded?
    • The insurance can be concluded within 120 days from the purchase of the car.
    • The insurance period commences on the first day following the date of concluding the insurance contract.
  • How can it be concluded?
    • Insurance can be concluded through an extensive network of our contractual partners (new and used car dealers, insurance brokers etc.), usually when purchasing your car.
    • Insurance can be also concluded by phone and then by e-mail. 
  • What information and documents do we need to conclude an insurance?
    • A copy of the Declaration of Registration (Technical Licence), and the purchase contract or invoice, if it is a used car over 24 000 €, we also need to know the equipment of the car. 

Carlife Garance insurance can be arranged exclusively in the AAA AUTO auto-center network of Aures Holding a.s..

If you have any questions, check out our FAQ or contact us.