The roots of DEFEND date back to 1994. Since then,we have built our expertise in the field of complementary services and products in the automotive industry in the Czech Republic and have strengthened our position in other Central and Eastern European countries.
DEFEND GROUP's main pillars are four areas of interest in the automotive industry:
- Digital Presentation
DEFEND INSURANCE GROUP (insurance division) has grown significantly over the past 5 years and has established a strong position in all 5 markets with long-term and strong relationships with its key partners.
We provide our customers with innovative insurance solutions through more than 900 new and used cars dealers, insurance brokers and authorized representatives with a focus on GAP (Guaranteed Asset Protection), extended warranty for new and used passenger cars and trucks and S.M.A.R.T. insurance, covering non-mechanical parts of vehicles, such as bodywork, against cosmetic damage.
We constantly strive to exceed client expectations by developing and delivering market leading products and services. We provide profit and innovative solutions for our partners and significantly contribute to customer satisfaction and loyalty of clients.
While DEFEND INSURANCE GROUP provides a wide range of insurance products, DEFEND SOLUTIONS GROUP (products division) is developing a strong partnership with the UK market leader GardX International Ltd. to provide the Vehicle Protection System and the innovative online DEFEND SpinCar platform, which allows dealers to present a 360 °view of the exterior and interior of all vehicles.
Main partners of DEFEND INSURANCE GROUP:
Lloyd’s of London
Three of our five DEFEND INSURANCE GROUP companies can boast the status of Coverholder at Lloyd´s, namely in the Czech Republic, Slovakia and Poland.
Lloyd’s of London is one of the oldest and most respected British insurance markets, in business since 1688. Lloyd's currently enjoys an A rating from A.M.Best corporation, A + from Standard &Poors, and AA rating from Fitch.
DEFEND INSURANCE works closely with Lloyd's 5820 syndicate (AmTrust Syndicates Ltd.), which is focused on covering special risks. Operating under Lloyd's binding authorities, DEFEND INSURANCE in the Czech Republic, Poland and Slovakia is authorized to bind and administer insurance locally on behalf of Lloyd's of London.
CIG Pannonia is an insurance company founded and led by the Hungarian management which is growing successfully, has expanded its network of partners and today enjoys a respectable position in the market. In 2010 the company went successfully public and is now registered on the Budapest Stock Exchange.
Acasta European Company Limited is a dynamic and responsive insurer that offers its services and products thoroughout Europe since 2012. Acasta offers a wide range of insurance products, underwriting capacity and flexible and innovative approach.