Program ELITE
Extended warranty DEFEND Car Protect ELITE ensures that in the event of a failure of a part, the repairs will not dig deep into the driver's pocket, as this insurance covers the costs of repairs in the event of a sudden and unpredictable mechanical or electrical failure of the insured vehicle.
The ELITE program is the best choice for protection for older vehicles. Thanks to its flexible criteria, it provides peace of mind and security for drivers who want to protect most parts of their vehicle. Under this warranty, used vehicle drivers can drive without any worries!
The warranty can be concluded for vehicles, which meet the following criteria at inception:
- maximum vehicle age of 10 years
- maximum vehicle mileage 200 000 km
DEFEND Car Protect ELITE provides immediate insurance coverage that begins at the time of purchase.
Warranty can be arranged eclisively in AAA AUTO network by Aures Holding group.
- Insurance period up to 3 years.
- Offers the wide range of covered parts.
- Covers an unlimited number of claims up to the limit of insurance benefit which is 100 000 CZK.
- Number of mileage per year is 20 000 km.
- Insurance is without deductible.
- Financial security is provided by Fortegra Europe Insurance Company.
- Everything is supported by fast and quality handling of claims.
- Insured vehicles can be up to 3 500 kg.
Engine |
Transmission |
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manual, automatic and CTX
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Brakes |
Clutch |
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Steering (incl. power steering) |
Electrical Components |
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Four wheel drive |
Differential |
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Fuel system |
Engine cooling system |
diesel and petrol
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Operating Materials and Housings |
Towing service |
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Optional extended coverage
CNG/LPG Kit Components |
Rental Car Reimbursement |
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Warranty can be arranged only for cars bought in AAA AUTO from Aures Holding group (AAA AUTO, Mototechna,AutoDiskont).
Please note that any concerns arising from contractual obligations between the vehicle vendor and the buyer are dealt with as a complaint to the dealer directly. If you are unsure whether to direct your concern to the dealer, feel free to contact us at +420 284 022 397.
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Report of Damage Event:
When you (insured party or on behalf of the insured) become aware of any damage that could lead to a claim you must report the damage immediately after the occurrence of the damage on +420 284 022 397 or email likvidace@fortegra.cz.
In order to register a claim the claims adjuster will need to know the policy number or vehicle VIN code.
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Selecting a warranty:
In order for us to assess your claim, you must allow us or our authorised repairer to inspect your vehicle. Alternatively, you may be authorised to take your vehicle to any VAT registered repairer.
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Completing the form and documenting required documents
The Insured must then fill out the Claim Report Form and provide the following documents:
- diagnostics statement (diagnostic protocol, mechanical failures then detailed description of defect from selected claims insurer)
- preliminary budget for the cost of repairing a vehicle from your chosen item on the territory of the Czech Republic (repair costs - spare parts and hourly rate + material and parts + VAT)
- photo: damaged part, VIN vehicle, tachometer, vehicle view incl. SPZ
- in the case of a covered part of the engine, it will be necessary to document the service history of the vehicle from the date of its purchase (in particular proof of oil change in the engine, eg service book or invoice for replacing oil from repair, etc.)
No vehicle repair may be performed without the express permission of the administrator. Only dismantle damaged parts due to fault diagnosis or if necessary because of damage. All other costs and work commenced prior to the approval by the administrator will be covered by the insured and are automatically the basis for rejecting claims.
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Assessment and payment of insurance benefits
After receiving all required documents, we will assess your claim. Once your claim has been approved, after the vehicle has been repaired, you will be required to email us an invoice for the repair of the vehicle, a photograph of the old and new parts (both parts in one photograph) and photographs of the new parts mounted on the vehicle.
If you have any questions, check out our FAQ or contact us.
Important: The previous information and list of components may differ from the insurance contract concluded specifically for your vehicle. In the event of any inconsistencies, only the terms of your insurance contract shall prevail.