Program T-CRYSTAL
Extended warranty DEFEND Truck Protect T-CRYSTAL ensures that in the event of failure of a part, the repairs will not dig deep into the driver's pocket, as this insurance covers the costs of repairs in the event of a sudden and unforeseen mechanical, electrical, electronic, pneumatic or hydraulic failure of the insured truck.
The T-CRYSTAL warranty is the best choice for the protection of new and used truck vehicles. It provides peace of mind and a sense of security for drivers of used trucks, and also offers a wide range of protection, so that the driver can enjoy the ride without worrying about repair costs.
The warranty can be concluded for trucks, which meet the following criteria at inception:
- maximum vehicle age 10 years
- maximum mileage 1 000 000 km
DEFEND Truck Protect T-CRYSTAL insurance period commences on the first day following the date of conclusion of the insurance or day following the date of expiry date of manufacturer's warranty.
- Offers the wide range of covered parts.
- Covers an unlimited number of claims up to the limit of insurance benefit.
- Financial security is provided by Lloyd's (A + rated insurer) and Fortegra Europe Insurance Company.
- Everything is supported by fast and quality handling of claims.
- Insured vehicles cat. N2 and N3.
You can also choose:
- Insurance period 6, 12 or 24 months.
- Insurance benefit limit up to 100 000 zł.
- Number of mileage per year from 50 000 to 300 000 km.
- Deductible from 0 to 3 000 PLN.
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Engine |
Engine Cooling System |
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Manual Transmission |
Automatic Transmission |
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Clutch (Manual Transmission) |
Rear axles |
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Retarder |
Turbo charger |
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Front wheel drive |
4 Wheel drive |
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Propshafts |
Electrical components |
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Fuel system |
Steering |
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Braking system |
Cab Components |
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Suspension |
Housings/Casings |
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When the insurance can be concluded?
- Insurance can be concluded up to 30 days from AC conclusion.
- The guarantee begins on the day following the conclusion of the insurance contract.
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How can it be concluded?
- Insurance can be concluded by phone and then by e-mail.
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What information and documents do we need to conclude it?
- A copy of VTP and a sales contract or invoice.
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Report of Damage Event:
When you (insured party or on behalf of the insured) become aware of any damage that could lead to a claim you must report the damage within 7 days of the incident on + 48 32 797 10 41 or by e-mail to szkody@defendinsurance.pl.
In order to register a claim the claims adjuster will need to know the policy number or vehicle VIN code.
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Selecting a warranty:
In order for us to assess your claim, you must allow us or our authorised repairer to inspect your vehicle. Alternatively, you may be authorised to take your vehicle to any VAT registered repairer.
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Documentation:
For the prompt assessment of your claim we will need the following documentation: fault diagnosis, repair budget, claim reporting form, vehicle photographic documentation and a copy of the large technical license.
No vehicle repair may be performed without the express permission of the administrator. All costs, work commenced prior to the approval by the administrator, will be covered by the insured and are automatically the basis for rejecting claims.
If you have any questions, check out our FAQ or contact us.
Important: The previous information and list of components may differ from the insurance contract concluded specifically for your vehicle. In the event of any inconsistencies, only the terms of your insurance contract shall prevail.