CLAIMS ADJUSTER with polish language

DEFEND INSURANCE is a dynamic international company operating in the field of automotive insurance.

We are proud we have built up experienced and efficient teams that manage all the major areas of our business, and our long term aim is to employ a team of enthusiastic and talented people, motivated to succeed.

We are now offering an opportunity of joining our team as:

CLAIMS ADJUSTER with polish language

Would you like to work for an international company? Would you like to be a part of a team of great people? Are you a person with strong nerves and phone calling is not a challenge for you? If yes, this is a position for you! Yes? Together with growth of our company we are looking for a new member of our Claims Adjusters team, who will responsible for claim handling in Poland. We are looking for experienced employees, but also freshly graduated and motivated individuals, who we will be happy to train on place. Most of all, we would like to find a positive person who will complete our team.

Key Accountabilities:

  • Complex claim handling
  • Claim assessment, handling of the claim settlement process and closing the case
  • Identification and verification of the scope of insurance coverage
  • Communication with the client - informing about the steps in the claim handling process - in 80% phone contact
  • Cooperation with partners and repair services
  • Managing cost estimates and invoices
  • Resolving disputed claims and complaints
  • Administration of received documents
  • Submission of regular and ad hoc reports

Why you should apply:

  • The security of international company
  • Multinational friendly team
  • The company is growing fast so there is a real potential to continually progress, within the organization
  • Competitive salary


  • Minimum secondary education, a high school diploma or certificate from a vocational school / technical college is required
  • Experience in passenger car repairs service
  • Previous experience in insurance field or knowledge of the claim settlement process is welcome - this is not a requirement
  • POLISH language at the native level - CONDITION
  • CZECH or ENGLISH language to contact the employer - CONDITION
  • Reliability, independence, positive attitude, patience, stress resistance, excellent communication skills

Additional Information:

  • Location: Prague 4 - Chodov
  • Employment contract: full-time
  • Contract duration: Permanent
  • Start date: Immediately


  • 5 weeks of vacation
  • Cell Phone
  • Notebook
  • Sick days
  • Multisport card
  • Home office
  • Bonuses and regular engagement activities