Program T-COMFORT for trucks

Extended warranty DEFEND Truck Protect T-COMFORT ensures that in the event of failure of a part, the repairs will not dig deep into the driver's pocket, as this insurance covers the costs of repairs in the event of a sudden and unforeseen mechanical, electrical, electronic, pneumatic or hydraulic failure of the insured truck.

The T-COMFORT warranty is the best choice for the protection of new and used vehicles not under manufacturer warranty. It provides peace of mind and a sense of security for drivers of used trucks, and also offers a wide range of protection, so that the driver can enjoy the ride without worrying about repair costs.

The warranty can be concluded for trucks, which meet the following criteria at inception:

  • maximum vehicle age 10 years  
  • maximum mileage 1 000 000 km

 DEFEND Truck Protect T-COMFORT insurance period commences on the first day following the date of conclusion of the insurance.

  • Offers the wide range of covered parts.
  • Covers an unlimited number of claims up to the limit of insurance benefit.
  • Financial security is provided by Lloyd's of London (A + rated insurer).
  • Everything is supported by fast and quality handling of claims.
  • Insured vehicles over 3 500 kg.

You can also choose:

  • Insurance period 6, 12 or 24 months.
  • Insurance benefit limit up to 300 000 CZK.
  • Number of mileage per year from 50 000 to 300 000 km.
  • Deductible from 0 to 20 000 CZK.

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Engine

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Engine Cooling System   

  • Starter ring gear
  • Flywheel
  • Oil pump
  • Crankshaft and bearings
  • Timing gears and chains (excluding tensioner and electronic devices)
  • Camshafts and bearings
  • Cam followers
  • Oil cooler
  • Intercooler
  • Tappet gear
  • Valves and guides (excluding burnt-out valves)
  • Pistons and rings
  • Cylinder bores
  • Con rods
  • Exhaust brake (all parts, excluding seizing)
  • Core plugs
  • Rear main oil seal
  • Thrusts and shims
  • Head gasket
  • Thermostat
  • Cooling fan clutch
  • Water pump
  • Radiator
  • Excluding choked, blocked or corroded units

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Manual Transmission

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Automatic Transmission 

  • Gears
  • Shafts
  • Synchro hubs
  • Selectors
  • Bearings & bushes
  • Splitter mechanisms
  • Range changes and overdrive units if fitted (excluding electrics and external linkages)
  • Range change and splitter valves and solenoids
  • Torque convertor
  • Gears
  • Clutches
  • Brake bands
  • Valve block
  • Governor
  • Oil pump
  • Bearing & bushes; excluding external linkages, adjustments and electrics

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Turbo charger 

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Retarder  

  • All internal parts 
  • Hydraulic or electro-magnetic retarders

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Rear axles 

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Front wheel drive 

  • Crown wheel and pinion
  • Half shafts
  • Half shaft oil seal and bearings
  • Hub reduction gears
  • Bearings and two-speed operating mechanisms (excluding external linkages)
  • Diff locks and mechanism
  • Planetary gears
  • Diff pinion seal
  • Drive shafts including constant velocity joints
  • Universal joints and couplings (excluding gaiters)

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Propshafts 

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Electrical components 

  • Propshaft including universal joints and bearings
  • Starter motor
  • Alternator

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Housings/Casings  

  • The following housings/casings are covered if they are damaged due to the failure of a covered component listed above: cylinder block, cylinder head, gearbox/transfer casing, rear axle housing, carrier casing and bell housing. 

  • When the insurance can be concluded?
    • Insurance can be concluded on the day of purchase.
    • The guarantee begins on the day following the conclusion of the insurance contract.
  • How can it be concluded?
    • Insurance can be concluded by phone and then by e-mail.  
  • What information and documents do we need to conclude it?
    • A copy of VTP and a sales contract or invoice.

  • Report of Damage Event:
    When you (insured party or on behalf of the insured) become aware of any damage that could lead to a claim you must report the damage within 7 days of the incident on +420 233 103 111 or by e-mail to likvidace@defendinsurance.eu.
    In order to register a claim the claims adjuster will need to know the policy number or vehicle VIN code.
  • Selecting a warranty:
    In order for us to assess your claim, you must allow us or our authorised repairer to inspect your vehicle. Alternatively, you may be authorised to take your vehicle to any VAT registered repairer.
  • Documentation:
    For the prompt assessment of your claim we will need the following documentation: fault diagnosis, repair budget, claim reporting form, vehicle photographic documentation and a copy of the large technical license.
    No vehicle repair may be performed without the express permission of the administrator. All costs, work commenced prior to the approval by the administrator, will be covered by the insured and are automatically the basis for rejecting claims.

Extended DEFEND Truck Protect warranty is available directly from your car dealer.

If you have any questions, check out our FAQ or contact us.

Important: The previous information and list of components may differ from the insurance contract concluded specifically for your vehicle. In the event of any inconsistencies, only the terms of your insurance contract shall prevail.