DEFEND INSURANCE is a dynamic international company operating in the field of automotive insurance.
We are proud we have built up experienced and efficient teams that manage all the major areas of our business, and our long term aim is to employ a team of enthusiastic and talented people, motivated to succeed.
We offer you the opportunity to join us as:


Are you looking for a career in Prague for an international insurance company where you can put your English skills to daily use?
Are you looking to be part of a small team with opportunities for career advancement? Can you work independently but still within a team? If so, this is the role for you!
We are looking for a master multi-tasker with excellent communication skills and an upbeat attitude. Candidates should be able to assist in the smooth running of the dealer services department by providing polite and professional assistance via phone, mail, and e-mail, completing a set of pre determined tasks in an efficient and timely manner and generally being a helpful and positive presence in the workplace.
To be successful as in this role, candidates should be professional, polite, and attentive while also being accurate. They should always be prepared and responsive, willing to meet each challenge directly. The ideal candidate must be comfortable with computers, general office tasks, and comfortable with both verbal and written communication. Most importantly, Administrative Assistants should have a genuine desire to meet the needs of others.


  • Perform a list of regular tasks related to the efficient running of the UK department in a timely manner
  • Provide administrative support for the dealer services department
  • Answer telephones and emails from Motor dealers and customers in the UK


  • Fluent English
  • Good communication skills
  • Has a broad experience of working in a regulated customer service environment
  • Ability to meet & exceed customer expectations
  • Investigative skills
  • Able to use MS office applications, Word, Excel, Outlook


  • Opportunity to work in the international team
  • Possible and real potential to progress and career growth within the organization
  • Professional development
  • Multinational friendly team
  • Benefits: 5 weeks of vacation, Sick days, Multisport card, Bonuses and Regular engagement activities
  • English on daily basis
  • Work place Prague 4 - Chodov
  • Full time contract
  • Start day – by agreement